About The Role

About The Role:

We are seeking a driven and customer focused After Sales Advisor to join our dynamic team. You’ll be responsible for contacting recently dealt car finance customers to offer GAP Insurance and subscription warranty products that enhance their vehicle protection. Working on a dialler campaign, you’ll handle both warm outbound and inbound calls, guiding customers through their options and ensuring they have a comprehensive protection package that suits their needs.

Responsibilities Include:

Engage with warm leads via outbound and inbound calls using our dialler system.
Explain and sell GAP Insurance and subscription warranty products to car finance customers.
Listen to customer needs and match them with appropriate protection products.
Handle product-related queries, objections, and concerns with professionalism and empathy.
Ensure customers fully understand the benefits and terms of the products being offered.
Work to and exceed daily, weekly, and monthly sales and customer satisfaction targets.
Adhere to all compliance, FCA, and company standards in every customer interaction.
Collaborate with internal teams to ensure seamless after-sales support and service.

About You

Proven experience in a sales, customer service, or telesales role – preferably within automotive, finance, or insurance.

Excellent communication and interpersonal skills.
Ability to build rapport and trust quickly over the phone.
Motivated by targets with a strong desire to deliver value to customers.
Confidence in handling objections and closing sales.
Knowledge of GAP Insurance or warranty products (desirable but not essential – training provided).
Understanding of FCA guidelines and treating customers fairly (TCF) principles.

About Us

Bonus opportunities
Subsidised Onsite Parking
A great working environment with free fruit and juice bars
Birthday off!
Onsite Gym
Free transport to and from Piccadilly Train station
Free Barista bar serving teas and coffees
Excellent career progression

CarFinance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.

As an equal opportunity’s employer, the 247 Group is committed to the equal treatment of all current and prospective employee’s and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the 247 Group.

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Aftersales Warranty Advisor

About The Role

About You

About Us

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