L&D Coach

Key Responsibilities:

• Delivery of regular feedback, coaching and training to Sales Account Managers using recognised coaching models and approaches.
• Undertake thorough root cause analysis of call performance using AI Software to identify underlying issues impacting sales performance.
• Take ownership of the delivery of coaching to a selected cohort of coachees, improving performance in line with organisational goals.
• Conduct motivational conversations to inspire and empower Sales Account Managers and where necessary facilitate difficult conversations to address performance issues.
• Manage strong relationships with Sales Management, providing regular feedback on the progress of your coaching cohort.
• Demonstrate strong time management and organisational skills ensuring all agreed SLAs are met.

Car Finance 247 is an award-winning business just outside of Manchester City Centre. We create personalised and high quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.

As an equal opportunities employer, CarFinance 247 is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join CarFinance 247.