Location
Manchester
Department
Sales
Advertising Salary
£25,000 - £30,000 DOE

About The Role

Here at CarFinance 247 we are currently recruiting for an Onboarding Trainer to join our Team. 

The Onboarding Trainer will be responsible for supporting Sales Account Managers through the attaining competence stage of the 247 Group T&C Framework.

You will be responsible for contributing to our T&C framework by delivering training, roleplays, coaching, call listening, and providing feedback to support the new starter journey

The Onboarding Trainer will also be responsible for providing stakeholders with regular updates on capability and behavioural issues whilst identifying development trends which will form part of our Account Managers coaching and development.

Responsibilities Include:

  • Using recognised models, coach and provide feedback to Sales Account Managers who sit within the attaining competence stage of the T&C journey supporting their progress.
  • To complete all T&C activity at the highest quality, meeting all SLAs and evidencing progress in line with the T&C framework.
  • To provide stakeholders with regular updates based on capability and behavioural issues for the employees you are supporting.
  • To be able use data to identify trends from your coaching sessions to continuously development our T&C onboarding journey to support future employees.
  • Through data analysis, identify development trends which form part of a Sales Account Managers coaching and development.

About You

  • Excellent verbal and written communication skills.
  • Conscientious and able to work with attention to detail.
  • Proven experience of delivering at pace and meeting and/or exceeding key performance indicators (KPI’s).
  • Experience of monitoring and managing individual’s and team performance.
  • Experience and awareness of how to motivate colleagues and drive performance

About Us

Benefits

  • Subsidised Onsite Parking
  • A great working environment with free fruit and juice bars
  • Birthday off!
  • Onsite Gym
  • Free transport to and from piccadilly station
  • Free Barista bar serving teas and coffees
  • Excellent career progression

About Us

At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK’s fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years.

 

We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.

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