Location
Manchester
Department
Sales
Advertising Salary
£20,000

About The Role

£20,000 starting salary - £23,000 after successfully passing probation!

Here at CarFinance 247 we are currently recruiting for a Data Entry Administrator to join our passionate Data Processing team. As a Data Entry Administrator, you will have 2 key focuses:

  1. Processing customer data and applications quickly and effectively.
  2. Ensure the correct propping the process is adhered to at all times.

The Data Entry Administrator is responsible for proposing customer applications to lenders, ensuring we are able to offer the customer the best possible deal. You will also ensure all applications are complete and accurate, with all appropriate lenders having received a proposal.

Adherence to the business processes is vital to the role. The Data Processing team is responsible for ensuring that the deals the business does are within the company guidelines. This means that you will ensure that customer applications are proposed to the lenders in the correct order ensuring the best rate possible for our customers.

In order to provide our customers with the best rates, you may be required to listen to sales calls and check other customer communication like texts and emails. We use this information to help us decide on whether we should move the customer application on to another lender.

Hours are full time (37.5 hours) with the occasional weekend (typically 2 Saturdays and 1 Sunday per 4 weeks).
  • Listening to sales calls to validate anything outside normal process.
  • Using multiple in-house systems to process applications.
  • Using multiple external lender systems.
  • Propping applications to the lenders.
  • Managing several email inboxes.
  • Managing a variety of work queues and being able to switch between different tasks quickly and effectively.
  • Develop a good understanding of the business, its teams, roles and the environment in which we work.
  • To conduct call monitoring activity independently and to a high standard.
  • Ensure call monitoring processes and documentation are completed and recorded in line with company policy.
  • Provide feedback to colleagues as and when appropriate.

About You

  • Experience of working in a fast-paced customer service environment.
  • Strong organisational skills and ability to prioritise workload efficiently.
  • Ability to interrogate and understand data.
  • Ability to work as part of a team.
  • Good interpersonal skills.
  • Flexible to respond to new situations.

About Us

At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK’s fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years.

We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.

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