Location
Manchester
Department
Sales
Advertising Salary
£25,000 - £35,000 DOE

About The Role

Here at CarFinance 247 we are currently recruiting for an Learning & Development Trainer to join our Team. 

The Learning & Development Trainer will be responsible for supporting new employees from various Sales & Operations teams through the attaining competence stage of the 247 Group T&C Framework.

You will be responsible for contributing to our T&C framework by delivering training, roleplays, coaching, call listening, and any other means. You will also be responsible for directly supporting employees through the early stages of their journey, dealing with any capability issues, with the support of the Onboarding Manager. We are looking to implement new Attaining Competence journeys across several departments, and you will have a direct impact on ensuring this is embedded.

Looking to develop your career in Learning & Development? Once you have successfully passed your probation, CarFinance 247 will invest in your future by funding your CIPD Qualification.

Responsibilities Include:

  • Designing and delivering training solutions to embed knowledge and skills with the goal of improving performance in new starters.
  • Working closely with the Onboarding Manager, providing regular updates on the progress of your T&C activities.
  • Carrying out all T&C activity at the highest quality meeting all SLAs and evidencing progress in line with the T&C framework.
  • 1-to-1 coaching and mentoring of employees that sit within the “Attaining Competence” stage of the T&C framework.
  • Contributing to the evolution of the onboarding journey bringing new ideas and processes to support future employees with their T&C journey.
  • Keeping key stakeholder informed of the progress of all T&C activity within your area.
  • Meeting personal KPIs and targets that support new starters to achieve competent advisor status.
 

About You

  • Excellent verbal and written communication skills.
  • Conscientious and able to work with attention to detail.
  • Proven experience of delivering at pace and meeting and/or exceeding key performance indicators (KPI’s).
  • Experience of monitoring and managing individual’s and team performance.
  • Experience and awareness of how to motivate colleagues and drive performance

About Us

  • Subsidised Onsite Parking
  • A great working environment with free fruit and juice bars
  • Birthday off!
  • Onsite Gym
  • Free transport to and from piccadilly station
  • Free Barista bar serving teas and coffees
  • Excellent career progression

About Us

At CarFinance 247 our determination and strong team culture have helped us become the number one online car finance broker in the UK. We are one of the UK’s fastest growing privately owned businesses, having ranked in the Sunday Time Fast Track 100 for each of the last 4 years.

We create personalised and high-quality customer experiences driven by outstanding tech, streamlined process and most importantly, amazing people. Over the next 12 months we have exciting upcoming projects to cement our position as market leaders in every aspect of our business and that journey starts with attracting the best talent.


 

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