Location
Manchester
Department
Underwriting
Advertising Salary
£25,000 - £27,000 Dependent on Experience

About The Role

Here at 247 Money, we are currently recruiting for a Senior Underwriter to join our Underwriting team. The Senior Underwriter is responsible for evaluating customer car loan applications and making lending decisions on those applications. You will review personal application details for potential fraud markers, analyse customer credit profiles and bank statements, complete bank checks and review the vehicle against lending criteria, whilst maintaining a high level of understanding of the lending policy.

As the Senior Underwriter, you should be able to provide clear rationale for loan decisions, communicate confidently and professionally with customers, in a timely and efficient manner in line with company service level agreements. You will take referrals from peers for decline’s taking into account the company policy and reviewing customer affordability & sustainability.

Responsibilities for the Senior Underwriter:

  • Underwrite business in line with Company Credit Policy, Compliance guidelines, ensuring good outcomes for both the customer and the business.
  • Review applications to identify trends around decline reasons and provide feedback to Operational Management Team.
  • Conduct yourself in a manner that upholds and promotes the 247 Group Company Values guiding principles and behaviours.
  • Communicate effectively with the broker division and customers both verbally and over email / letter.
  • Work to ensure that the highest level of service is consistently delivered to the customer.
  • Work in an organised fashion to ensure productivity and effective management of your caseload.
  • Achieve individual KPIs for approvals, QA and disbursals.
  • Adhere to the Supply of Goods Act 1982, Consumer Rights Act 2015, TCF, DPA and Financial Conduct Authority (FCA) guidelines.

About You

  • Essential - previous experience within a credit underwriting role for 3 years minimum, preferable in vehicle finance.
  • Detailed knowledge of analysing and interpreting customer credit profiles.
  • Ability to work autonomously and consistently practice accurate judgement.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure whilst maintaining high attention to detail.
  • Ability to deal with sensitive situations and sometimes vulnerable or challenging customers.

About Us

Established in 2018, 247 Money is on a mission to become the market-leading car finance provider.

Part of the 247 Group, we’re a fast-growing and developing provider that leverages the latest technology to put our customers in control of their finance options. Our processes are industry-leading, and we aim to get customers into their vehicle of choice on the same day they apply.

Our customers are at the heart of what we do. Our highly skilled team is dedicated to providing a personalised service that supports customers throughout the loan life cycle. Communication – listening to our customers, asking the right questions, and providing them with honest, helpful guidance – is central to our business.

At 247 Money, we work hard to provide an open and supportive culture for our team. We’re based in Manchester and our lively office is upbeat and positive with a family feel. We work hard but that doesn’t mean we forget about having fun!

Staff development and training is a key area of focus for us and we pride ourselves on providing opportunities to progress. A clear career path structure helps to empower individuals within our teams and gives them the skills they need to provide our customers with exemplary service.

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