Academy Manager

This role sits within our Learning & Development function, but this is a commercial, performance-driven leadership role. The purpose of the role is to develop new starters into high-performing sales professionals within their first 2 months, while embedding the behaviours and mindset that define success here.

You will own the Sales Academy experience, combining sales leadership, coaching, and cultural leadership to ensure every new starter:

• Performs quickly
• Learns effectively
• Lives and breathes our company values from day one

What You’ll Be Responsible For

Driving Sales Performance Early

• Deliver strong commercial outcomes within the first 2 months
• Own onboarding performance including written agreements and product conversions
• Ensure every individual builds momentum quickly and confidently

Leading with help of Your Coaching Team

• Lead, develop, and elevate a team of Sales Coaches
• Ensure coaching is consistent, high quality, and performance-focused
• Use coaching as the primary lever to improve behaviours, mindset, and results

Embedding Company Values from Day One

You will be the custodian of culture within the Academy. Through your leadership and your coaching team, you will actively instil and reinforce:

• Passionate & Proud – setting the standard for energy, professionalism, and pride in performance
• Ownership – creating accountability for results, behaviours, and personal development
• Resilient – building individuals who can handle pressure, feedback, and setbacks
• Togetherness – fostering a supportive, high-trust environment where people succeed as a team

To do this you will:

• Bring values to life in every coaching & management interaction
• Hold both coaches and new starters accountable to them
• Ensure values are visible in behaviours, not just words
• Owning Lead Management
• Creating an Outstanding First Impression

We’re looking for someone who has led in sales and knows what great looks like, and can now build that in others.

• Proven sales management experience (essential)
• Strong track record of delivering and exceeding targets
• Experience coaching and developing high-performing teams
• Ability to drive culture, not just performance
• Confident managing underperformance with pace and clarity

You are:

• Commercially sharp and results-focused
• People-driven with a passion for development
• High standards, high accountability
• Authentic, credible, and influential