Location
Manchester
Position
Sales
Advertising Salary
Up to £50,000 OTE £65,000

About The Role

Join the UK’s leading digital car finance platform and help shape the future of our high-performing Lead Generation team.

At CarFinance 247, we’re on a mission to transform how people buy cars – and we’re just getting started. As we continue to grow, we’re looking for a driven, energetic Contact Centre Team Leader to lead from the front, inspire performance, and create a fun, fast-paced environment where people thrive.

This is a fantastic opportunity for a people-first leader with dialler management experience and a passion for coaching and development. If you’re ready to make a real impact and grow your leadership career in a dynamic, customer-focused business – we want to hear from you.

What’s on offer:

  • Competitive basic salary  up to £50,000 OTE £65,000
  • Monthly performance-based bonuses
  • Warm leads & no cold calling
  • Enhanced annual leave + a bonus day off for your birthday 
  • Mental & Physical healthcare plans 
  • Boosted pension contributions 
  • Enhanced maternity, paternity, and adoption leave pay  
  • Workplace Nursery Scheme  
  • Electric Vehicle Scheme 
  • Wellbeing and fitness programmes with Bee Fit 247 
  • And much more! 

Your role as Lead Generation Manager:

  • Lead and motivate a team of Lead Generation Advisors to exceed KPIs and deliver exceptional customer experiences
  • Own team performance – from dialler management and campaign planning to daily stand-ups and coaching sessions
  • Deliver regular 1:1s, feedback, and tailored development plans to support individual growth
  • Foster a high-energy, positive team culture with incentives, recognition, and team-building initiatives
  • Use data and dialler insights to drive efficiency, optimise workflows, and improve results
  • Champion collaboration across departments to ensure a seamless customer journey

About You

What we’re looking for:

  • Proven experience in a contact centre or sales leadership role (minimum 1 year), ideally within a fast-paced, target-driven environment
  • Strong dialler management skills, including optimising campaigns, understanding dialler logic, and maximising productivity through data insights
  • Excellent systems knowledge, with the ability to understand and manage lead allocation processes and work closely with operational support teams
  • Data-driven mindset, using reporting, analytics, and KPIs to inform decisions, improve performance, and drive consistent results
  • A natural coach and motivator, bringing energy, empathy, and accountability to inspire team members and lift performance
  • Strong performance management skills, confident managing conduct, attendance, quality, and productivity fairly and consistently
  • Excellent communication and organisational skills, with the ability to prioritise, plan, and keep workflows running smoothly
  • Experience in coaching and developing talent, including delivering feedback, running training sessions, and supporting ongoing skill development
  • Ability to thrive in a fast-paced environment, maintaining high standards while adapting to changing priorities
  • Collaborative team player, focused on helping others succeed and building a positive, high-trust team culture
  • Strong problem-solving abilities, particularly when managing system, workflow, or lead allocation challenges
  • Commercially aware, understanding how lead quality, conversion, and team performance impact overall business objectives

About Us

Why CarFinance 247?

We’re more than the UK’s #1 digital car finance platform. We’re a Manchester-based tech business with big ambitions, a bold vision, and a brilliant team. Backed by cutting-edge tech and a customer-first mindset, we’re building something special – and we’d love you to be part of it.

Inclusion matters
We’re proud to be an equal opportunities employer and are committed to building a diverse, inclusive workplace where everyone can be their best. We welcome applications from all backgrounds and experiences.

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